How do I change the beneficiary?

  • 14 January 2022
  • 1 reply

I set up withdrawals, It asks my current bank statement which I cant get, I want to change it so my mum picks up the money instead. It doesnt allow me to go off the screen which asks for the bank statement, but I'm not able to supply one...  How can I change it to a different bank account or another person??

I also click the help link, and the link you offered someone else on another thread:

It doesnt go through.


Please help the recipients of these funds are homeless

1 reply

Userlevel 7
Badge +5

Hi @Sheldon Reed - so sorry for the trouble. I’ll go ahead and send this issue over to our customer care team so they can help you out. They can add a beneficiary for you if needed! Be sure to keep an eye out for their reply via email. 

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