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im not getting a code

  • 11 November 2021
  • 1 reply
  • 37 views

I'm not getting a code sent to my phone

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Best answer by Olivia 11 November 2021, 19:41

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Hey @Lance DeFalco can you try the following troubleshooting steps to re-send the code?

  • Try from a different device. If you’re on a mobile device, use a computer instead (or vice versa).
  • Try with a different browser and make sure you have a strong internet connection. Google Chrome and Firefox are the most reliable.
  • Contact your phone provider. Some providers may block text messages that are auto-generated.

 

You can learn more here: https://support.gofundme.com/hc/en-us/articles/360001980947-Verifying-your-phone-number and if needed, you can learn how to change the phone number here: https://support.gofundme.com/hc/en-us/articles/360037775451 

 

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