im not getting a code

  • 11 November 2021
  • 1 reply

I'm not getting a code sent to my phone


Best answer by Olivia 11 November 2021, 19:41

View original

1 reply

Userlevel 5
Badge +3

Hey @Lance DeFalco can you try the following troubleshooting steps to re-send the code?

  • Try from a different device. If you’re on a mobile device, use a computer instead (or vice versa).
  • Try with a different browser and make sure you have a strong internet connection. Google Chrome and Firefox are the most reliable.
  • Contact your phone provider. Some providers may block text messages that are auto-generated.


You can learn more here: and if needed, you can learn how to change the phone number here: 


Join the discussion