Issue with hold on fundraiser

  • 29 November 2021
  • 51 replies
  • 833 views

Userlevel 3

I received a notice on my fundraiser that there was an issue.  I never received an email and reached out via the form on the website.  I received an email from GoFundMe stating that they would be in touch soon.  That was 3 days ago and still nothing.  After reading through things, it appears that I need to send in some documents.  I also needed to change my name as it was not my legal name.  When I go to the ‘withdraw’ section, it says that an email has been sent to confirm.  I did not receive the email and have tried to have it resent several times, but still nothing.  I just need to know how to upload these documents so I can get my funds.


51 replies

Dear Cris,

I have the same issue: The red banner is not going away and my funds are blocked. I uploaded again my ID and Bank-Copy and wrote 3 times to GoFundMe without an answer.

I also put all information required in the text of the fundraising.

I am not sure what to do now.

If You can help me, I would be very glad - I have to go on with work and also people loose trust in the campaign when nothing happens. That would be horrible.

 

Best greetings,

Sophie 

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