My granddaughter set up a go fund me for my daughter who lost her life on 1/19/22 in a County Jail in KS. She made me the beneficiary so I can pay the funeral expenses. I accepted the email. I downloaded my Driver’s License and filled out all information several times because the DL kept getting a red triangle. I finally got them to turn green and I hit done and got a message saying it would take time to verify. I checked again and my identity said unsuccessful and my pictures has a red triangle again and I got this message.
We are not able to verify you with the details provided. Please review the information submitted and upload a photo ID. Information entered does not match ID document uploaded. Please review the information submitted and upload a photo ID.
There have not been any agents responding to me for the last 2 days. No phone number to call. I am deeply worried that I will not be able to retrieve any donations! I need help please from anyone that can.