Question

vetified email multiple times

  • 10 January 2022
  • 3 replies
  • 20 views

I've tried to set up withdrawals multiple times. It sends the verification to my email - I click on the verify link - it takes me to GoFundMe page, and then nothing... I go back into set up withdrawals and it says to resend link. It's a never ending loop. Help. 


3 replies

Userlevel 7
Badge +5

Hi @Michele Evans it looks like you were able to verify your email and account, and you can find more information on how to withdraw here: https://support.gofundme.com/hc/en-us/articles/360001992767-How-to-withdraw-funds

 

And if you’re still running into trouble, our customer care team can be contacted by clicking the green ‘Get Help’ button on this link: https://support.gofundme.com/hc/en-us/articles/360001972728-Contacting-support 

Mrs. Olivia

Pretty name my daughter name is Olivia.

But my question is I can't verify my email. 

Second question is I can't set up withdraw. I'm new to all this. Thank you in advance

Userlevel 7
Badge +5

Hi there @Virgonicky, since you haven’t received any donations yet, you won’t be able to set up withdrawals at this time. I resent the verification email to you, but if you’re still having trouble with that, you can reach out to our customer care team by clicking the green ‘Get Help’ button on this link: https://support.gofundme.com/hc/en-us/articles/360001972728-Contacting-support 

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